At 29x777, your personal data belongs to you. This Privacy Policy explains exactly what information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you have over your own data. We believe in full transparency — no small print, no surprises.
These cards summarise the most important aspects of our privacy approach. They are a plain-language overview — the full legal text follows below and governs in all cases.
29x777 collects only the personal data that is strictly necessary to operate your account, process payments, and comply with KYC regulations. We do not collect data for its own sake.
All data transmitted between your device and the 29x777 platform is protected by industry-standard 256-bit SSL encryption. Your CNIC details, payment info, and login credentials are always encrypted in transit and at rest.
29x777 will never sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to deliver and improve our services to you.
Promotional emails, SMS messages, and push notifications are entirely optional. You can opt out of all marketing communications at any time through your account settings or by contacting support.
You have the right to access, correct, or request deletion of your personal data held by 29x777 at any time, subject to our legal retention obligations. Submit requests to [email protected].
We retain your data only for as long as required to operate your account and meet our legal obligations. When data is no longer needed, it is securely deleted or anonymised from our systems.
About This Policy: This Privacy Policy applies to all personal data collected and processed by 29x777 in connection with your use of the website at https://29x777.vip and any associated mobile applications or services. By registering an account or using our platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 29x777 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use our online casino and sports betting platform. This Privacy Policy sets out in clear terms how we handle your personal information from the moment you first visit our website to the point at which your account relationship with us ends.
1.2 This Privacy Policy forms an integral part of the 29x777 Terms & Conditions. Defined terms used in this Policy but not defined here have the meanings given to them in the Terms & Conditions.
1.3 We take our data protection obligations seriously. The 29x777 platform serves players across Pakistan — including in Karachi, Lahore, Islamabad, Faisalabad, and beyond — and we are committed to ensuring that all personal data entrusted to us is handled with the utmost care, transparency, and security.
1.4 If you have any questions or concerns about this Privacy Policy or how your data is being used, you may contact our support team at any time via live chat or by email. Contact details are provided in Section 16 of this Policy.
2.1 For the purposes of applicable data protection law, 29x777 is the data controller in respect of all personal data collected through the 29x777 platform. This means 29x777 determines the purposes for which, and the manner in which, your personal data is processed.
2.2 29x777 operates under an international online gaming licence. All data processing activities are conducted in compliance with the data protection requirements of the licensing jurisdiction, as well as relevant international data protection standards.
2.3 Any data protection enquiries, access requests, or complaints should be directed to our dedicated support team using the contact details in Section 16 of this Policy. We aim to acknowledge all data-related requests within 48 hours.
3.1 The categories of personal data that 29x777 may collect and process are set out in the table below. The specific data collected in any individual case depends on how you interact with our platform.
| Data Category | Specific Data Points | Mandatory? |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number, CNIC copy (front and back) | Yes — required for KYC |
| Contact Data | Pakistani mobile number, email address, residential city or province | Yes — required for account |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details (HBL, UBL, Meezan), debit card details, deposit and withdrawal history in PKR | Yes — required for payments |
| Gaming Data | Game play history, bet amounts, wager outcomes, session durations, bonus usage, responsible gaming limit settings | Auto-collected |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session timestamps | Auto-collected |
| Communications Data | Live chat transcripts, email correspondence with support, complaint and dispute records | When you contact us |
| Marketing Preferences | Email opt-in/opt-out status, SMS preference, push notification settings, preferred language | Optional |
3.2 Sensitive Personal Data. 29x777 does not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) through the normal course of platform use. Where such data is incidentally disclosed to us — for example, during a responsible gaming interaction — it will be treated with the highest level of protection and used only for the purpose for which it was disclosed.
3.3 Source of Funds Documentation. In certain circumstances — particularly for large deposits or withdrawals, or where required for AML compliance — 29x777 may request documentation evidencing the legitimate source of funds. This may include payslips, bank statements, or other financial records. This information is used solely for compliance purposes and is not shared for any commercial purpose.
4.1 Directly from you when you: register an account on 29x777; complete KYC verification; make a deposit or withdrawal; contact our support team; participate in a promotion or survey; or update your account profile settings.
4.2 Automatically when you use our platform through the use of cookies, server logs, and similar tracking technologies that record your IP address, device details, pages visited, games played, and session behaviour. See Section 8 for full details of our cookie practices.
4.3 From third parties including: identity verification service providers used for CNIC-based KYC; payment processors such as JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank; fraud prevention and AML compliance services; game providers such as Evolution and Pragmatic Play (for in-game event data); and analytics service providers.
Pakistani players please note: When you make a deposit via JazzCash or EasyPaisa, your mobile wallet transaction details — including the sending account number and amount — are shared with 29x777 by the payment processor to confirm and credit your deposit. This is a standard part of our payment flow and is necessary to service your account.
5.1 29x777 uses your personal data for the following purposes:
5.2 29x777 will not use your personal data for any purpose that is incompatible with the purposes listed above without first providing you with notice and, where required, obtaining your consent.
6.1 For each of the purposes described in Section 5, the legal basis on which 29x777 relies to process your personal data is as follows:
7.1 29x777 does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. We share personal data only with the categories of third party described below, and only to the extent necessary for the stated purpose.
7.2 All third-party service providers who process personal data on behalf of 29x777 are required to enter into data processing agreements that bind them to process data only on our documented instructions and to implement appropriate technical and organisational security measures.
Important: 29x777 will never share your CNIC number, mobile banking credentials, or EasyPaisa / JazzCash account details with any third party other than the payment processor required to complete your requested transaction. If you ever receive a communication claiming to be from 29x777 and requesting your banking PIN or OTP, this is fraudulent — please report it to our support team immediately.
8.1 What are cookies? Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and remember certain information about your preferences and session.
8.2 Cookies we use. 29x777 uses the following categories of cookies on its platform:
8.3 Managing your cookie preferences. You can manage your cookie preferences at any time through the cookie preference centre accessible via the footer of our website, or through your browser's built-in cookie management settings. Please note that disabling strictly necessary cookies will affect your ability to use the 29x777 platform.
8.4 Do Not Track. 29x777 respects Do Not Track (DNT) browser signals. Where a DNT signal is detected, non-essential tracking technologies will not be activated for that session.
9.1 29x777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 29x777 will notify affected players without undue delay and will take all reasonable steps to contain the breach, assess its impact, and remediate any vulnerabilities identified.
9.3 While 29x777 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your own account login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.
29x777 will never ask you for your account password, OTP code, or full banking PIN via email, live chat, or any other communication channel. If anyone claiming to represent 29x777 asks you for this information, it is a phishing attempt. Report it immediately to [email protected].
10.1 29x777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The specific retention periods that apply to each category of data are summarised below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC data | 5 years from account closure | AML regulatory requirement |
| Financial transaction records | 5 years from transaction date | AML and gaming licence compliance |
| Gaming activity logs | 3 years from account closure | Dispute resolution; licence compliance |
| Support communications | 3 years from last interaction | Complaint handling; legal claims |
| Marketing preferences | Until opt-out + 1 year | Consent record keeping |
| Technical/device logs | 13 months from collection | Security monitoring; fraud detection |
| Self-exclusion records | Permanently (or 10 years minimum) | Responsible gaming; re-registration prevention |
10.2 When personal data is no longer required within the retention periods above, it is either securely and irreversibly deleted from our systems, or anonymised so that it can no longer be linked to an identifiable individual.
11.1 Subject to applicable law and our legal obligations, you have the following rights in relation to your personal data held by 29x777. To exercise any of these rights, please contact us using the details in Section 16.
11.2 29x777 will respond to all verified data rights requests within thirty (30) calendar days. In complex cases, we may extend this period by a further two months, in which case we will notify you of the extension and the reason for it within the initial thirty-day period.
11.3 We may need to verify your identity before processing any data rights request to ensure that we do not disclose personal data to an unauthorised person. Verification will be conducted by asking you to confirm certain account details.
12.1 The 29x777 platform is strictly for individuals aged 21 years and over. We do not knowingly collect, store, or process personal data from any individual under the age of 21. Age verification via CNIC is a mandatory step before any withdrawal is processed on the platform.
12.2 If 29x777 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the relevant account, void any associated balance, and securely delete the data from our systems.
12.3 Parents and guardians who believe that their child has registered an account on 29x777 should contact our support team immediately at [email protected]. We will investigate and act on all such notifications as a matter of priority.
21+ Strictly Enforced. Access to real-money gaming on 29x777 requires completion of CNIC-based age verification. Any account found to belong to a person under 21 years of age will be permanently closed and all associated funds returned to the originating payment method. There are no exceptions to this policy.
13.1 As an internationally licensed online gaming platform, 29x777's infrastructure and some of its third-party service providers operate outside of Pakistan. This means that your personal data may be transferred to, stored in, or processed in countries other than Pakistan.
13.2 Where personal data is transferred internationally, 29x777 ensures that appropriate safeguards are in place to protect your data, including binding contractual clauses with data processors that require them to apply data protection standards equivalent to those described in this Privacy Policy.
13.3 By registering an account and using the 29x777 platform, you acknowledge and consent to the international transfer of your personal data as described in this section, subject to the safeguards described above.
14.1 The 29x777 platform integrates third-party game content from licensed game providers. When you play a live dealer game or access content from a third-party game studio, certain technical data about your gaming session (such as bet amounts, game outcomes, and session duration) is processed by the game provider in order to deliver the game. Each game provider operates under its own privacy policy for the data it processes.
14.2 29x777 is not responsible for the privacy practices of third-party game providers or payment processors. We recommend that you review the privacy policies of any third-party services you interact with, to the extent those policies are made available to you.
14.3 The 29x777 website does not contain links to third-party websites for general browsing purposes. Any third-party integrations on our platform are strictly limited to those necessary for the delivery of our gaming and payment services.
15.1 29x777 reserves the right to update or amend this Privacy Policy at any time. Material changes — those that significantly affect how we collect or use your personal data, or that reduce your privacy rights — will be communicated to registered players via email to their registered address, with a minimum of seven (7) days' notice before the changes take effect.
15.2 Minor changes — such as typographical corrections, clarifications that do not alter the substance of the policy, or updates reflecting changes in our operating practices that do not affect your rights — may be made without advance notice and will take effect from the date of publication.
15.3 The current version of this Privacy Policy, together with its effective date, is always available at https://29x777.vip/privacy-policy. We recommend bookmarking this page and reviewing it periodically. Your continued use of the 29x777 platform after any published change constitutes your acceptance of the revised Privacy Policy.
16.1 If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or wish to raise a concern about how 29x777 has handled your personal data, please contact our support team using any of the following channels:
16.2 We will acknowledge all privacy-related requests within 48 hours and aim to provide a substantive response within 30 calendar days. For complex requests, we will communicate any extension of this period to you in advance.
16.3 If you are not satisfied with how 29x777 has handled your data protection complaint after completing our internal process, you have the right to refer your complaint to the data protection supervisory authority of the relevant jurisdiction, or to the dispute resolution body designated by 29x777's licensing authority, details of which are available on request.
Our support team handles all privacy requests in both English and Urdu. Whether you're writing to us from Karachi, Lahore, Islamabad, or anywhere else in Pakistan, we're here to help — day or night, seven days a week.
Your data is protected. Your experience is secure. Join thousands of Pakistani players already enjoying 2,400+ games, live PSL cricket betting, and instant PKR payouts.
21+ only | Play responsibly | Gambling involves risk